Return Policy

We strives to offer good quality jewelry items at low wholesale prices, but if you are not satisfied with our products, you can return them within 7 business days (from customer receiving the package to the customer contacting us). This gurantee doesn’t apply to any custom orders, non-refundable categories/products.

When you plan to return any item, please send us one email to indicate your order/item number, delivery method you choose. Then we will confirm your return and tell you the return address by email ASAP.

When the package finally returns to us, we will examine the item and offer refund to you within 2 business days. Note that the shipping fee and handling charges are non-refundalbe, and we will not be responsible for the returning shipping fee (from you to us) too.


Non-Refundable Categories/Products 

  • Clear Stock
  • Discount Jewelry
  • Specials


We reserves the right to make additions to the list of non-refundable items. And we reserves the right to charge a handling fee on all returned products.

 

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